By using this site, you, the customer, agree to keep your account information safe and Handle City assumes that you are the customer using the account. Handle City will endeavour to provide high quality images on the website. We recommend that you read the descriptions carefully before you purchase as the products vary in size and colour. Handle City will maintain open and honest communication with all our customers. By using our website you understand and agree to the terms and Conditions.

Delivery

Handle City will use the delivery time suggested by Australia Post and/or the local courier. The risk in the products passes to you upon delivery to your nominated delivery address, and title passes upon payment for the products in full. Learn more about shipping and delivery.

Pricing

Handle City’s pricing is accurate and current. We reserve the right to alter and update our pricing and delivery charges at anytime. Prices are subject to change until you have paid for items in full.

Returns

Returns and replacements are all detailed in Handle City's returns policy on the website. The Returns Policy is expressly incorporated in these Purchase Terms. Please refer to this policy to determine your entitlement to a return, and the process you need to follow. Learn more about our returns policy.

Warranty

Handle City offers 12-month warranty for all customers.

Product Availability

In the event a product you have ordered is not available for delivery, Handle City may need to reject an order you have placed. In such cases Handle City will refund in full all amounts you paid in respect of such unavailable product.

If the item you wish to purchase is out of stock, you can add yourself to the waitlist on the product page. We will then notify you via email when the product is available for you to purchase.